Managing an NDIS business in Australia can be incredibly rewarding—but it also comes with heavy administrative responsibilities. From tracking client goals and staff scheduling to meeting audit and compliance requirements, there’s a lot on a provider’s plate.
This is where the right technology makes all the difference. Purpose-built for the Australian care industry, ShiftCare offers smart NDIS software designed to streamline daily operations, improve compliance, and support care providers as they grow.
The Hidden Burden Behind NDIS Admin
Every NDIS provider knows that admin is more than just paperwork. It’s:
Keeping care plans up to date
Managing shift changes and availability
Preparing invoices and NDIS claims
Ensuring compliance with the Privacy Act 1988
Responding to audit requests with detailed records
For small-to-medium providers or sole traders, these tasks often fall to just one or two people. It’s no surprise that many care teams feel overworked and under-resourced.
Why Manual Processes Are Holding You Back
Even the most passionate providers can be slowed down by outdated tools. Paper timesheets, email rosters, and Excel tracking only increase the chances of error:
Double-booked staff shifts
Misplaced client notes
Forgotten certification deadlines
Delayed invoice submissions
When your processes rely on memory or manual follow-up, your risk of non-compliance rises. And that can lead to funding issues, client dissatisfaction, or even sanctions.
The Smarter Alternative: NDIS Software Built for You
ShiftCare’s NDIS software changes the game for providers across Australia. Instead of juggling dozens of systems, you can manage everything in one place:
Rostering and Staff Scheduling
Build rosters in minutes, view staff availability in real-time, and assign shifts with confidence.
Participant Records and Support Plans
Track client goals, upload care plans, and store progress notes—all in one secure, central platform.
Invoicing and Claims
Generate NDIS-compliant invoices, track service delivery, and export billing data to your accounting system.
Audit Readiness and Reporting
Stay prepared for NDIS audits with detailed logs, time-stamped entries, and exportable reports.
Security and Privacy
Control access by user role, ensure data encryption, and align with the Privacy Act standards in Australia.
Trusted by Providers Nationwide
ShiftCare supports thousands of Australian NDIS businesses, including sole traders, support coordinators, SIL providers, and growing care organisations.
Providers using ShiftCare have reported:
Up to 50% reduction in admin time
Fewer compliance-related issues
More time to focus on participant outcomes
“ShiftCare has transformed how we manage care. It’s easier to stay organised, our staff feel more supported, and audits are no longer stressful.”
FAQs
What is NDIS software and why do I need it?
It’s a digital platform designed to simplify NDIS operations—covering rostering, documentation, billing, and compliance.
Is ShiftCare suitable for new or small providers?
Yes. It’s user-friendly and scalable, making it ideal for sole traders, small teams, or providers who are just getting started.
Is it secure and audit-ready?
Absolutely. ShiftCare complies with Australian data laws and includes built-in tools to prepare for audits with ease.
Final Thoughts
Whether you’re just starting your NDIS journey or looking to upgrade outdated systems, ShiftCare offers the digital support you need. Our NDIS software is built for Australian providers—so you can stop worrying about admin and start focusing on care. Explore ShiftCare today and discover how easy NDIS compliance and care coordination can be.