Technologies

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

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​ Highlights: Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors. Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance. Backed by IR’s global 24/7 DevOps… Read More »IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

TPIsoftware Unveils GenAI-Powered Quality Assurance Solution ‘SysTalk.Audit’ and AI Coaching Platform ‘SysTalk.Coach’

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​ TAIPEI, Nov. 4, 2025 /PRNewswire/ — Taiwan’s leading software provider TPIsoftware ( TPEx: 7781 ) today launched new generative AI (GenAI) solutions: SysTalk.Audit, a contact center quality assurance solution, and SysTalk.Coach, a 24/7 coaching platform. Together… Read More »TPIsoftware Unveils GenAI-Powered Quality Assurance Solution ‘SysTalk.Audit’ and AI Coaching Platform ‘SysTalk.Coach’