— Sky Bridge Cars announced on Monday the implementation of a new accessibility verification framework for its London private hire operations. The update establishes a formal process for matching disabled passengers with vehicles that meet specific physical and sensory requirements, addressing the lack of standardization across the city’s private hire vehicle (PHV) sector.
Under the new standards, the company has integrated a verification system for mobility equipment, including wheelchair ramps, restraint systems, and swivel seats. While London’s licensed black cabs are required by law to be wheelchair accessible, the private hire market often exhibits significant variability in vehicle capabilities. Sky Bridge Cars’ updated protocol ensures that vehicles are audited for these features prior to being assigned to passengers with mobility needs.
The initiative also formalizes driver training requirements regarding Transport for London (TfL) and equality legislation. Drivers are mandated to accept assistance dogs and provide boarding assistance without additional surcharges, as required by law. The company’s new framework includes a reporting mechanism to monitor compliance with these regulations and to ensure that wheelchairs and other mobility aids are transported free of charge.
Beyond physical accessibility, the updated standards introduce specific procedures for passengers with invisible disabilities, such as autism or hearing loss. These procedures include the advanced disclosure of vehicle details to reduce transit-related anxiety and the allocation of additional time for boarding and alighting. These measures are designed to provide a structured alternative to standard street-hail services.
The logistics for airport transfers have also been updated to include mandatory advance coordination for passengers with complex requirements. This ensures that vehicles with sufficient interior space for both passengers and specialized equipment are reserved for airport runs, supporting consistent service levels for professional and medical travel.
About Sky Bridge Cars
Sky Bridge Cars is a London-based private hire vehicle service specializing in pre-booked transport, including airport transfers and local journeys. The company maintains a fleet of requirement-matched vehicles and provides drivers trained in accessibility compliance and disability awareness. By operating in accordance with Transport for London regulations, Sky Bridge Cars provides specialized transit solutions tailored to the specific needs of disabled travelers within the city’s transport network.
Contact Info:
Name: Zoey
Email: Send Email
Organization: SKY BRIDGE CARS
Address: 10-16 Tiller Road, London E14 8PX, UK
Phone: 0044 20 3617 7831
Website: https://skybridgecars.com/
Release ID: 89184012
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